I ordered from this company and made legitimate, professional inquiries. The customer service responses were both condescending, disrespectful, and due to this reason I chose to cancel my order and request a refund.
My final response to their blatant disregard for professional customer service was "I don't appreciate your condescending response and while I love your selection please cancel my order. I don't appreciate disrespectful customer service when I have a legitimate inquiry. Please advise when my order shall be refunded as I need to immediately find another supplier. Thank you."
To which they responded "Lol. You can wait. Not really going to go out of our way for you. By the way, you'll be waiting a while for those other suppliers. Some are exclusive to us and the others are at trade shows. Shucks...don't you hate when you put your big foot in your mouth too early? Appreciate that! (We're laughing our *** off over here. Thanks for the day)."
I was shocked and disgusted. I filed a complaint with the BBB and turned to my credit card company to deal with my refund as they were refusing to handle the matter professionally. This company is either a scam or is staffed only by degenerates.
Review about: Unprofessional Customer Service.